Shipping & Return

Here's a professional and clear Shipping & Return Policy for your skincare brand:

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Shipping & Return Policy

Shipping

We are committed to delivering your skincare essentials as quickly as possible. Orders are processed within 1-4 business days, and shipping typically takes 5-10 business days within the U.S. Please note that shipping times may vary due to carrier delays, holidays, or unforeseen circumstances.

Once your order has shipped, you will receive a confirmation email with tracking information.

Returns & Exchanges

Due to the nature of our skincare products, all sales are final, and we do not accept returns or exchanges for hygiene and safety reasons. However, if your order arrives damaged, incorrect, or defective, please contact our customer service team within 48 hours of receiving your package.

To report an issue, email us at info@skincoachjay.com with your order number, a description of the problem, and clear photos of the item(s) received. We will assess the situation and offer a replacement or store credit when applicable.

Thank you for trusting us with your skincare journey! 💛

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Let me know if you’d like any tweaks!